Welcome to Jack's Hideaway

Thank you for choosing to stay with us; we hope you have a lovely time here.

 

If you need to contact us during your stay, please call us on:

Lizzie     07769 693 270                       Euan      07865 050 251

 

Please call if you have any problem whilst in the property so we can try to rectify it for you. Sometimes things happen that are out of our control but we’ll do our best to deal with anything for you as soon as we can.

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Hot Tub Instructions

The hot tub lid is designed to sit at the side of the tub on the hinges. Unclip the straps and carefully pull back the lid ensuring you support its weight so as not to break the hinges.

The hinges on the hot tub are not very robust so please be gentle when opening the lid.

For cleaning and hygiene, please put the lid on when the hot tub is not in use.

Please do not put the cover on the ground.

Please note that there is a strict no glasses or bottles rule in or around the hot tub - this is for your safety.

Whilst you are welcome to use the hot tub at any time, wo do ask that for the benefit of all our guests, that noise is kept to a minimum after 10pm.

To ensure the highest level of cleanliness and safety, we check your hot tub daily. To reduce the need for chemicals, you are advised to shower before using the hot tub, especially if you are using soaps, lotions and oils.

We hope you have a great time with us at Galloway View.

 

Sauna & Cold Plunge

​We have installed a wood fired sauna that is available to use for your stay.  There's an instruction sheet at the sauna which lets you know how to use it. We hope you take the opportunity to enjoy this fantastic facility, enjoy some of the wide benefits of sauna use and make the most of the spectacular views from the sauna; we think the best views in Galloway!

We have popped an ice bath next to the sauna so you can choose to enjoy the thrill and benefits of going from the sauna to a cold plunge.  The sauna is located by following the track that goes down to the right at the entrance to Galloway View. The track end is located at What3words: ///adjusting.nooks.carry
 

Bed Linen & Towels

If you have time before you leave, we would appreciate it if you could strip the bed linen and stack it on the beds ready for the cleaners.

 

Departure Time

In order to ensure that we have plenty of time to clean and prepare the property for the next guests, we ask that you ensure that the property is vacated by 10am on your day of departure. Thank you.

 

Breakages

Please leave a note for us if there is any accidental damage or something is not working, so that we are able to fix or replace for the next visitors.

 

Bins

There is a central bin store at the entrance to the site.  Red wheelie bin is for (rinsed) metal and plastics, blue wheelie bin is for paper and cardboard and the large steel bin is for all other waste.

 

Useful Numbers

Doctor - Gatehouse of Fleet 01557 814 437

Vet - Galloway Vets, Kirkcudbright 01557 330632 or Dunmuir Vets, Castle Douglas 01556 502 400

Hospital - Dumfries Royal Infirmary 01387 246 246 

Chemist - Gatehouse Pharmacy 01557 814 210

Dentist - Kirkcudbright 01557 330229

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Garage

There are petrol stations in Kirkcudbright, Twynholm (limited hours) and Creetown.

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Shops

In Gatehouse of Fleet we are lucky to have a great range of independent retailers. For groceries, we have a Spar and a Cost Cutter. There are larger supermarkets in Newton Stewart (Aldi, Sainsbury's) and Castle Douglas (Aldi, Tesco)

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Fire Routine Notice

• If a fire is identified within the premises, shout ‘Fire’ to warn others, or if you hear a shout of ‘Fire’, or the Automatic Fire Alarm Detectors operating, immediately start the evacuation process.

• If no Fire has occurred and it can be confirmed that it is a ‘false alarm’ the Senior Member of the Party can advise occupants that there is no fire and it is safe to return to the property.

• If a fire is confirmed ensure all members of the party evacuate to the Fire Assembly Point on the drive, in a safe place and await the arrival of the Fire & Rescue Service.

• The Fire & Rescue Service should be called via 999, stating the full address of :              

Drumwall Farm

Gatehouse of Fleet

Castle Douglas

Kirkcudbrightshire

DG7 2DE

 

• Do not re-enter the premises following a fire, unless you are advised by the Fire & Rescue Service that it is safe to do so.

 

All Doors should be kept closed at night to ensure that the escape routes remain clear of smoke and flame.

If your property has a fireplace, it should be ‘closed down’ and guarded if in use.

It would be courteous to ensure occupants of the adjoining premises, are advised of any fire.